Last updated: August 3, 2026
KuDesk is a client tracking app with optional AI-powered follow-up assistance. This policy explains what information KuDesk handles and how it is used.
Information you provide
- Account information such as name, email address, phone number, and country when you sign in.
- Client records, notes, reminders, finance reminders, and follow-up history that you save in the app.
- Chat text or screenshots you choose to submit for AI follow-up assistance.
How information is used
- To provide client tracking, reminders, follow-up history, and app features.
- To process AI requests and return summaries, suggested statuses, notes, reminder timing, and message drafts.
- To track AI usage limits for signed-in accounts.
- To support account, security, troubleshooting, and abuse prevention needs.
Local data and backups
You can use basic client tracking without an account, in which case client records remain on your device unless you export a backup. When you sign in and cloud backup is enabled, KuDesk sends client records, notes, follow-up history, and finance reminders to the KuDesk server so they can be backed up, restored, and synchronized across your signed-in devices. Local edits remain available offline.
AI processing
When you use AI features, the text or screenshots you submit are sent to the KuDesk backend so the AI assistant can generate the result. You review the result before saving or sending anything.
Data sharing
KuDesk does not sell your personal information. Data may be processed by service providers required to operate the app, including hosting, authentication, database, and AI processing providers.
Security and retention
KuDesk uses HTTPS, account authentication, and access controls that separate each user's synchronized records. Server-side account and synchronized data are retained while the account is active or as needed to operate the service, meet legal obligations, resolve disputes, and prevent abuse. No system can guarantee absolute security.
Account deletion
You can request deletion of your KuDesk account and associated server-side data from the account deletion page.
Contact
For privacy questions or account support, contact support@ekutulimited.com.